Privacy Policy

Introduction

Vectral Funds is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Singapore's Personal Data Protection Act (PDPA) and applicable data protection regulations.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including: contact details (name, email address, phone number, mailing address), financial information relevant to advisory services, identification documentation as required by regulations, communication records with our team, and service preferences.

Usage Information

When you visit our website, we automatically collect certain information about your device and browsing activity through cookies and similar technologies, including: IP address, browser type and version, pages visited and time spent, referring website addresses, and device identifiers.

How We Use Your Information

We use collected information for the following purposes:

• Providing digital asset advisory services and responding to inquiries
• Communicating about services, appointments, and relevant updates
• Complying with legal and regulatory obligations, including MAS requirements
• Improving our services through analysis of usage patterns
• Maintaining security and preventing fraudulent activity
• Processing payments and maintaining financial records

Legal Basis for Processing

We process your personal data based on:

• Consent: Where you have provided explicit consent for specific processing activities
• Contractual Necessity: To fulfill our advisory service agreements with you
• Legitimate Interests: For business operations, service improvement, and fraud prevention
• Legal Obligation: To comply with Singapore regulatory requirements and legal duties

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specific retention periods include: client records retained for seven years following service completion as required by financial services regulations, communication records retained for three years, and website usage data retained for 24 months.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: encrypted data transmission and storage, access controls limiting information to authorized personnel, regular security assessments and updates, secure backup procedures, and employee training on data protection protocols.

Your Rights

Under Singapore's PDPA, you have the following rights regarding your personal data:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Withdrawal of Consent: Withdraw previously given consent for data processing
• Data Portability: Request your data in a structured, commonly used format
• Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Third-Party Services

We may share personal information with trusted third-party service providers who assist in our operations, including: technology service providers for website hosting and analytics, professional service providers (legal, accounting) as required, regulatory authorities when legally obligated, and custody providers or financial institutions as necessary for service delivery.

These third parties are contractually bound to protect your information and use it only for the purposes we specify.

International Data Transfers

While we primarily process data within Singapore, some service providers may be located in other jurisdictions. When transferring data internationally, we ensure appropriate safeguards are in place through: standard contractual clauses approved by relevant authorities, adequacy decisions recognizing equivalent data protection, and explicit consent where required by applicable law.

Cookies and Tracking

Our website uses cookies and similar technologies. For detailed information about our cookie practices and how to manage your preferences, please review our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Continued use of our services following such changes constitutes acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: